SmartThings U.S. Privacy Notice
Effective Date: March 24, 2025
Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries (collectively, “Samsung”) respects your concerns about privacy. This SmartThings Privacy Notice applies to the personal information we obtain through SmartThings (the “Service”). It does not apply to information collected by other apps, websites or services provided by Samsung. If you are a minor, please refer to our SmartThings U.S. Privacy Notice for Minors with a parent or guardian, which will help you understand better what information we collect and how we use it.
This Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy) (“Samsung Privacy Policy”), the Washington Consumer Health Data Privacy Statement (available at https://www.samsung.com/us/privacy-policy/washington-privacy-notice/) (“Washington Statement”), and the Nevada Consumer Health Data Privacy Statement (available at https://www.samsung.com/us/privacy-policy/nevada-privacy-notice/) (“Nevada Statement”), and provides additional information about how we may collect, use and share your personal information in connection with the Service. In the event any portion of this Privacy Notice conflicts with the Samsung Privacy Policy, Washington Statement, and/or the Nevada Statement, the relevant provisions of this Privacy Notice will govern.
Information We Obtain
Through the Service, we may obtain information about you in various ways. The types of personal information we may obtain include:
· contact information, such as name, email, phone number, and user IDs and names for participating third-party devices, apps, features or services;
· Samsung account information, such as nickname, Samsung account ID, and any devices registered or connected to your Samsung account (such as any mobile devices). If you use SmartThings Energy we also collect your Rewards point history to display to you;
· residence information, such as information about your home (e.g., the approximate square footage and number of family members);
· for users who use SmartThings Clothing Care, information about the type of clothing you are interested in and your recipe for clothing management (e.g., display memo, course and option information);
· for users who connect Samsung Visual Display to the Service, information about users’ Samsung or third-party digital calendars;
· for users who connect Samsung Family Hub to the Service through SmartThings Cooking, with your permission, we may obtain information about your Family Hub interactions, including your touch interactions and other inputs (such as your dietary preferences), and the information you receive from Family Hub (such as responses, answers and content). If you submit information to Family Hub that is sensitive in nature (i.e., health information), that may also be collected and processed for the purposes set out below. We also may obtain other information related to your use of Family Hub, including the information (such as information related to the apps you use, the websites you visit and content and data from Whisk and other Samsung apps, websites and services) we receive from Samsung and Whisk apps and services that are accessed or used by Family Hub, including username and password for Whisk apps, features or services, to provide you with Family Hub (such as social media, email and instant messaging apps);
· for users who use SmartThings Pet Care, information about your pet’s profile (e.g., pet’s name, sex, picture, date of birth, breed, weight, animal registration number and vaccination history) and any activities you had with your pet (e.g., behavior, and walking history such as walking data, time and distance); and
· for users who use SmartThings Map View, information related to the maps you create (such as the image, address, floor plan, placements of doors, windows and devices, and the layout for rooms).
Family Care
· We collect profile related information (including emergency contacts) when you use the Family Care service and create a profile;
· We also collect event information (e.g. medication schedule and reminders and medical visits) you input into your calendar, including step count, information about medical institutions, symptoms, and medication, as well as notification schedules you set up (e.g. sending notifications to other group members or receiving notifications on another device connected to the Service). Other members can input information about you and any information you input into your calendar will be seen by all other members in your group. We will collect your separate consent prior to the collection of health information; and
· With your separate consent, your device’s geolocation will be collected when you use the place notifications feature. We will collect any place notifications you set up, as well as notification schedules you set up (e.g. sending notifications to other group members or receiving notifications on another device connected to the Service).
· If you turn on the Check for Crying feature, we will collect information about whether a baby close to your device has cried and how many times. Please note that voice information is processed only on your device to provide you with this feature.
SmartThings Cooking
· Any information you enter into SmartThings Cooking will override the existing information in your Family Hub. For example, if you input your dietary preferences through SmartThings Cooking, your Family Hub will be updated to include those dietary preferences. You can add, remove, or change your dietary preferences using either SmartThings Cooking or Family Hub.
AI Vision Inside
· We collect the image that was recognized as food and taken when you open and close the refrigerator door (cropped by the upper camera inside), as well as the image taken at the door bin (cropped if part of your body), when you take in and out the items.
Video and Audio Devices and Services
· If you use voice commands to control SmartThings, information about your conversations, including voice commands, will be relayed through SmartThings servers to process your command. If you connect video or audio recording devices to the Service, to provide you with our services, including when you choose to share images and video clips, we may obtain content (and related information) that is captured and recorded by those devices, such as video or audio recordings, live video or audio streams, and images. In addition, for users who connect Samsung’s Bixby voice assistant to the Service, we may obtain audio content from your communications with Bixby (e.g.¸ voice commands).
Privacy and video surveillance laws in your jurisdiction may apply to your use of our products and services, including but not limited to video and audio recordings made by your Service-connected devices, as well as audio content obtained through Bixby. Please ensure that you comply with applicable law when you use our products or services. For example, you may need to display a notice that alerts visitors to your home that you are using our products or services. Capturing, recording or sharing video or audio content that involves other people may affect their privacy rights.
Information We Obtain By Automated Means
· Information about your devices, such as device model, OS version, device configurations and settings, IP address, device identifiers and other unique identifiers;
· Information related to your location through GPS, Bluetooth and WiFi signals, including with your permission, the precise geolocation of your device and connected devices (please note that if you do not allow the Service to collect your precise geolocation, you may not be able to use all of the features of the Service);
· With your permission, health information when you use a feature that requires your this information, such as sleep information when setting up routines; and
· Information about your usage of the Service, including about how, when, and for how long you use the Service, your interactions and inputs in relation to the Service (including configurations), the devices that are connected to the Service, and other Samsung and third-party apps and services on your devices (such as list of apps on your devices, the websites you visit, and the searches you run).
We also may collect other information about you, your devices and apps, and your use of the Service in ways that we describe to you at the time of collection or otherwise with your consent.
The Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy) also describes other information we may collect, including through cookies and third-party analytics services.
Online Tracking and Interest-Based Advertising
We may collect information about your online activities to provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or apps because we engage in online advertising. This allows us to target our messaging to users considering demographic data, users’ inferred interests, and browsing context. Ad technology companies track users’ online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. This information is used to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites, and to build a profile of users’ online browsing activities. The information collected may include data about users’ visits to websites that participate in the online ad ecosystem, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on SmartThings.com and on third-party websites that participate in the online ad ecosystem. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of interest-based advertising, please visit http://www.aboutads.info/choices and http://www.networkadvertising.org/choices/.
How We Use the Information We Obtain
We may use the information we obtain through the Service for the purposes described in the Samsung Privacy Policy and to:
· identify and authenticate you so you may use the Service;
· provide you with the Service;
· improve and customize your experience with the Service, such as delivering content and responses tailored to you and the way you interact with the Service;
· link your Samsung account to connected third-party devices, apps, features or services;
· respond to your requests, inquiries, and instructions made through or about the Service;
· to provide you with notifications, content, alerts, offers, customized recommendations, promotions, marketing information, communications and advertisements in connection with the Service and other Samsung products and services;
· allow you to interact with and use participating third-party apps and services.
Links To Other Devices, Apps and Features
The Service may provide the ability to connect to other devices, apps and features. These devices, apps and features may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked device, app or feature is not owned or controlled by us, we are not responsible for its content, any use of the device, app or feature, or the privacy practices of the operator of the device, app or feature.
Information Sharing
As stated above, this Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy), which describes our information sharing practices.
Notice
To California Residents
If you are a California consumer, for more information about your privacy
rights, please see the California Consumer Privacy Statement (available
at https://www.samsung.com/us/account/privacy-policy/california).
State Law Privacy Rights
If you reside in certain states you may have rights and choices concerning your personal information. For more information about privacy rights that may be available to you subject to applicable law, please see the What Are Your Rights? section of the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy/#pp_06) and the State Law Privacy Rights section of the US Supplement to the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy). For Washington residents, please also see the section of the Washington Statement called “Washington Consumer Rights,” for rights you have concerning consumer health data (available at https://www.samsung.com/us/privacy-policy/washington-privacy-notice/). For Nevada residents, please also see the section of the Nevada Statement called “Nevada Consumer Rights,” for rights you have concerning consumer health data (available at https://www.samsung.com/us/privacy-policy/nevada-privacy-notice/).
How Long We Keep Your Information
As stated above, this Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy), which describes our information retention practices.
Updates to This Privacy Notice
We may update this Privacy Notice from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Service or changes in applicable law. We will provide you with advanced notice of any material changes by notifying you through the Service or email if we have one. We will indicate at the top of this Privacy Notice when it was most recently updated.
US Main PN Version: 1.9.1
SmartThings U.S. Privacy Notice for Minors
Effective Date: March 24, 2025
We (Samsung Electronics Co., Ltd. and our related companies) care about your privacy. This Privacy Notice will explain how we handle information about you when you use SmartThings (the “Service”). If you have any questions while reading this Privacy Notice, we recommend you sit with a parent or guardian to help you review and understand this Privacy Notice.
Please note that this is a simplified version of the SmartThings U.S. Privacy Notice made for minors (those under 18 years of age), not a substitute.
Information We Get
When you use the Service, we may collect, and you might share with us, certain information about you. These include:
Information You Choose to Give Us
· Samsung account information: such as account ID, nickname, and devices registered or connected to your Samsung account (such as any mobile devices). If you use SmartThings Energy we also collect your Rewards point history to show you in the app.
· Information that lets us learn more about you: such as name, email, phone number, and user IDs and names for devices, apps, features or services from other companies, as well information about your home.
· Information when you use a specific feature: When you use a specific feature through or connected to the Service, we get the following information:
|
Feature |
Data We Collect |
|
SmartThings Clothing Care |
§ Types of clothes you’re interested in § Recipe for clothing management |
|
SmartThings Pet Care |
§ Your pet’s profile, including pictures, registration number, and vaccination visits § Activities you do with your pet |
|
SmartThings Map View |
§ Information about maps you make |
|
SmartThings Family Care |
§ Profile information, including emergency contacts § Events you input in your calendar and share with your family, including reminders and notifications, medical schedules and visits, and information about hospitals and other medical information. Other members can input information about you and any information you input into your calendar will be seen by all other members in your group. We will collect your separate permission (or your parent or guardian’s permission) prior to the collection of health information § Your geolocation and any notifications you set up when use the place notifications feature. We will collect your separate permission (or your parent or guardian’s permission) prior to the collection of geolocation information § If the Check for Crying feature is turned on, whether a baby close to your device has cried and how many times |
|
SmartThings Cooking |
§ Information about your diet and other information you input |
|
Samsung Visual Display |
§ Information about digital calendars you use |
|
Samsung Family Hub |
§ How you use Family Hub, including what you touch and input and information you receive from Family Hub § The apps and services you use and their content and data, as well as the websites you visit, using Family Hub. This includes usernames and passwords you use on Family Hub |
|
AI Vision Inside |
§ Images taken from your refrigerator door and door bin |
· Video and audio information: If you connect video or audio recording devices to the Service, we collect what is shown or heard to provide you with the service you’re requested, including when you want to share images and videos. If you use Bixby through the Service, we also get audio content (such as when you ask Bixby to do something).
Before you connect video or audio recording devices, there may be certain laws you have to follow. Be sure to follow the law whenever you use our products or services. Recording other people without permission may affect their privacy rights. We recommend you ask your parent or guardian before using any video or audio recording device.
Information We Get Automatically
· Information about what you’re using: This is information about your device, like what kind of device you are using, what settings you have turned on or off, and information that lets us know which device is yours (these are called identifiers).
· Information about how you use the Service: How, when, and for how long you use the Service, the devices you connect, and the apps or services on your devices (such as a list of apps, websites you visit, and searches).
· Information about your health: We collect health information when you use a feature that needs this information, such as sleep information when setting up routines.
· Information about where you are: We may collect information about your location, including by using Bluetooth and Wi-Fi. If you (or your parent or guardian) allow us, we may collect information about your location to tell us better and more exactly where you are (this is called geolocation). Your device will let you know when we are collecting your geolocation.
We may also collect other information about you, your devices and apps, and how you use the Service when you allow us. When we do, we will explain it to you.
How We Use the Information
We may use the information we get through the Service for the purposes below. We may not use your information for some of the purposes depending on how old you are. For example, if you’re under 13 we won’t use your information for personalized ads or marketing.
· make sure it is you that is using the Service;
· let you use the Service;
· make the service better;
· show and provide you with features you might like;
· let you use your Samsung account with other apps, features or services that aren’t from Samsung;
· let you ask questions and give instructions through or about the Service and respond to them;
· to provide you with notifications, alerts, recommendations, and marketing and advertising about the Service and other Samsung products and services;
· if you have turned Customization Service, with your separate permission to “Personalize your ads experience with Samsung account data,” using the information collected through the Service to show you personalized ads on other Samsung services where you have given us permission to show you personalized ads. You can learn more in the “Marketing and Advertising” section of the Samsung account privacy notice (available at https://account.samsung.com/membership/policy/privacy); and
· and let you use apps and services that aren’t from Samsung if they’re available.
Sharing Your Information
We may share your information with other Samsung companies, business partners, and service providers that help us run the Service. Sometimes, we are required by law to share information for legal purposes, or public safety. Additionally, we may share your information when you give us permission or request it. If you don't understand, please ask your parent or guardian about the Who Do We Share Your Information With? section of our Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy).
How Long We Keep Your Information
We don’t keep your personal information if we don’t need it. Your information will be kept for as long as it is needed to provide you with the Service, as required by law (government rules) or contracts (promises we made to other companies), or only for as long as necessary for one of the purposes above.
Once it is no longer needed, we will either delete it or anonymize it (meaning we won’t know it’s your information).
What Can You Ask Us To Do With Your Information?
Depending on where you live, you (or your parent or guardian) have the right to ask us to:
· give you a copy of the information we have about you and in a way other devices can read this information;
· update or fix your information;
· delete your information; or
· collecting or using sensitive information. Sensitive information is information like your health information.
You (or if you’re under 13 your parent or guardian) can make these requests by calling us at 1-800-SAMSUNG (1-800-726-7864) or by clicking here. If you ask us to delete or stop using your information, some parts of the Service might not work as expected. Always talk to your parents or guardian if you are not sure.
Updates to This Privacy Notice
We may update this Privacy Notice from time to time. If we make significant changes, we will let you know before we update this Privacy Notice through the Service or email if we have one. You can always see when we last made changes to this Privacy Notice by checking the date at the top.
PN for Minors Version: 1.0.0