SmartThings U.S. Privacy Notice
Effective Date: October 18, 2024
Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries (collectively, “Samsung”) respects your concerns about privacy. This SmartThings Privacy Notice applies to the personal information we obtain through SmartThings and its services and features (the “Service”). It does not apply to information collected by other apps, websites or services provided by Samsung.
This Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy), the Washington Consumer Health Data Privacy Statement (available at https://www.samsung.com/us/privacy-policy/washington-privacy-notice/)("Washington Statement"), and the Nevada Consumer Health Data Privacy Statement (available at https://www.samsung.com/us/privacy-policy/nevada-privacy-notice/)(“Nevada Statement”), and provides additional information about how we may collect, use and share your personal information in connection with the Service. In the event any portion of this Privacy Notice conflicts with the Samsung Privacy Policy, Washington Statement, and/or the Nevada Statement, the relevant provisions of this Privacy Notice will govern.
Information We Obtain
Through the Service, we may obtain information about you in various ways. The types of personal information we may obtain include:
· contact information, such as name, email, phone number, and user IDs and names for participating third-party devices, apps, features or services;
· Samsung Account information, such as nickname, Samsung Account ID, and any devices registered or connected to your Samsung Account (such as any mobile devices). If you use SmartThings Energy we also collect your Rewards point history to display to you;
· residence information, such as information about your home (e.g., the approximate square footage and number of family members);
· information related to your location through GPS, Bluetooth and WiFi signals, including with your permission, the precise geolocation of your device and connected devices (please note that if you do not allow the Service to collect your precise geolocation, you may not be able to use all of the features of the Service);
· for users who use SmartThings Clothing Care, information about the type of clothing you are interested in and your recipe for clothing management (e.g., display memo, course and option information)
· for users who connect Samsung Visual Display to the Service, information about users’ Samsung or third-party digital calendars;
· for users who connect Samsung Family Hub to the Service through SmartThings Cooking, with your permission, we may obtain information about your Family Hub interactions, including your touch interactions and other inputs (such as your dietary preferences), and the information you receive from Family Hub (such as responses, answers and content). If you submit information to Family Hub that is sensitive in nature (i.e., health information), that may also be collected and processed for the purposes set out below. We also may obtain other information related to your use of Family Hub, including the information (such as information related to the apps you use, the websites you visit and content and data from Whisk and other Samsung apps, websites and services) we receive from Samsung and Whisk apps and services that are accessed or used by Family Hub, including username and password for Whisk apps, features or services, to provide you with Family Hub (such as social media, email and instant messaging apps);
· for users who use SmartThings Pet , information about your pet’s profile (e.g., pet’s name, sex, picture, date of birth, breed, walking history, activities and weight) and any communication you had about your pet (e.g., behavior, symptoms and past medical history); and
· for users who use SmartThings Map View, information related to the maps you create (such as the image, address, floor plan, placements of doors, windows and devices, and the layout for rooms).
Family Care
· We collect profile related information (including emergency contacts) when you use the Family Care service and create a profile;
· We also collect event information (e.g. medication schedule and reminders and medical visits) you input into your calendar, including step count, information about medical institutions, symptoms, and medication, as well as notification schedules you set up (e.g. sending notifications to other group members or receiving notifications on another device connected to the Service). Other members can input information about you and any information you input into your calendar will be seen by all other members in group. We will collect your separate consent prior to the collection of health information; and
· With your separate consent, your device’s geolocation will be collected when you use the place notifications feature. We will collect any place notifications you set up, as well as notification schedules you set up (e.g. sending notifications to other group members or receiving notifications on another device connected to the Service).
SmartThings Cooking
· Any information you enter into SmartThings Cooking will override the existing information in your Family Hub. For example, if you input your dietary preferences through SmartThings Cooking, your Family Hub will be updated to include those dietary preferences. You can add, remove, or change your dietary preferences using either SmartThings Cooking or Family Hub.
AI Vision Inside
· We collect the image that was recognized as food and taken when you open and close the refrigerator door and cropped by the upper camera inside, as well as the image taken at the door bin and cropped if part of your body, is taken when you take in and out the items
Video and Audio Devices and Services
· If you connect video or audio recording devices to the Service, to provide you with our services, including when you choose to share images and video clips, we may obtain content (and related information) that is captured and recorded by those devices, such as video or audio recordings, live video or audio streams, and images. In addition, for users who connect Samsung’s Bixby voice assistant to the Service, we may obtain audio content from your communications with Bixby (e.g.¸ voice commands).
· Privacy and video surveillance laws in your jurisdiction may apply to your use of our products and services, including but not limited to video and audio recordings made by your Service-connected devices, as well as audio content obtained through Bixby. Please ensure that you comply with applicable law when you use our products or services. For example, you may need to display a notice that alerts visitors to your home that you are using our products or services. Capturing, recording or sharing video or audio content that involves other people may affect their privacy rights.
Information We Obtain By Automated Means
· Information about your devices, such as device model, OS version, device configurations and settings, IP address, device identifiers and other unique identifiers; and
· Information about your usage of the Service, including about how, when, and for how long you use the Service, your interactions and inputs in relation to the Service (including configurations), the devices that are connected to the Service, and other Samsung and third-party apps and services on your devices (such as list of apps on your devices, the websites you visit, and the searches you run); .
We also may collect other information about you, your devices and apps, and your use of the Services in ways that we describe to you at the time of collection or otherwise with your consent.
The Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy) also describes other information we may collect, including through cookies and third-party analytics services.
Online Tracking and Interest-Based Advertising
We may collect information about your online activities to provide you with advertising about products and services tailored to your interests. You may see our ads on other websites or apps because we engage in online advertising. This allows us to target our messaging to users considering demographic data, users’ inferred interests, and browsing context. Ad technology companies track users’ online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. This information is used to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites, and to build a profile of users’ online browsing activities. The information collected may include data about users’ visits to websites that participate in the online ad ecosystem, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on SmartThings.com and on third-party websites that participate in the online ad ecosystem. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of interest-based advertising, please visit http://www.aboutads.info/choices and http://www.networkadvertising.org/choices/.
How We Use the Information We Obtain
We may use the information we obtain through the Service to:
· to provide you with, and give you access to, the Service and other integrated products and services (e.g. access to calender services on Samsung Visual Display, remote management for errors and malfunctions, and recordings to those who connect video or audio recording devices to the Services);
· to link your Samsung Account to connected third-party devices, apps, features or services;
· to communicate with you about the Service, including responding to requests and inquiries;
· to provide you with notifications, content, alerts, offers, customized recommendations, promotions, marketing information, communications and advertisements in connection with the Service and other Samsung products and services;
· with your separate consent to “Improved personalized ads with Samsung account data,” using data collected through the Service to provide personalized ads on other Samsung services where you have opted in to receive personalized ads on that other Samsung service. More details are available in the “Marketing and Advertising” section of the Samsung account privacy notice, (available at https://www.samsung.com/us/account/privacy-policy/; and
· to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products and services and the Service; managing our communications; analyzing our products and services, consumer base and the Service; aggregating and anonymizing data and performing data analytics; and performing accounting, auditing and other internal functions).
Links To Other Devices, Apps and Features
The Service may provide the ability to connect to other devices, apps and features. These devices, apps and features may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked device, app or feature is not owned or controlled by us, we are not responsible for its content, any use of the device, app or feature, or the privacy practices of the operator of the device, app or feature.
Information Sharing
As stated above, this Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy), which describes our information sharing practices.
Notice
To California Residents
If you are a California consumer, for more information about your privacy
rights, please see the California Consumer Privacy Statement (available
at https://www.samsung.com/us/account/privacy-policy/california).
State Law Privacy Rights
If you reside in certain states you may have rights and choices concerning your personal information. For more information about privacy rights that may be available to you subject to applicable law, please see the WHAT ARE YOUR RIGHTS? section of the Samsung Privacy Policy and the State Law Privacy Rights section of US Supplement to the Samsung Privacy Policy (both available at https://www.samsung.com/us/account/privacy-policy ). For Washington residents, please also see the section of the Washington Statement called “Washington Consumer Rights,” for rights you have concerning consumer health data (available at https://www.samsung.com/us/privacy-policy/washington-privacy-notice/ ). For Nevada residents, please also see the section of the Nevada Statement called “Nevada Consumer Rights,” for rights you have concerning consumer health data (available at https://www.samsung.com/us/privacy-policy/nevada-privacy-notice/ ).
Updates to This Privacy Notice
We may update this Privacy Notice from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Service. We will indicate at the top of this Privacy Notice when it was most recently updated.
Version: 1.7.0