Samsung
SmartThings: Privacy Notice
Effective
Date: February 15th, 2019
We
at Samsung Electronics Co., Ltd. (“Samsung”) respect your concerns about
privacy. This Privacy Notice applies to the personal information we collect
through the Samsung SmartThings products and services (formerly known as
Samsung Connect), which include IoT plug-ins, devices, and software
(collectively, “Samsung SmartThings”). This Privacy Notice does not apply to
information collected by other services, apps, or websites provided by Samsung
or its affiliated entities.
In
this Privacy Notice, we describe the types of information collected through
Samsung SmartThings, how we may use the information, with whom we may share it,
and the choices available to you regarding our use of the information. We also
describe the measures we take to safeguard the information and tell you how to
contact us about our privacy practices.
Click
on one of the links below to jump to the listed section:
· How
We Use the Information We Obtain
· Links
to Other Devices, Apps, and Features
· How
We Protect Personal Information
· Minors’
Personal Information
· Updates
to This Privacy Notice
Through
Samsung SmartThings, we may obtain information about you in various ways. The
types of personal information we may obtain include:
· contact
information, such as name, email address, mailing address, and phone number;
· Samsung
account ID;
· username
and password for participating third party devices, apps, features, or
services;
· the
precise geolocation of your device if you consent to the collection of this
data;
· for
users who connect video or audio recording devices to Samsung SmartThings (e.g.,
video cameras), the content of such video or audio recordings;
· for
users who connect the Samsung Bixby voice assistant to Samsung SmartThings, the
audio content obtained through Bixby;
· for
users who connect Samsung Smart TV to Samsung SmartThings, information about
the Smart TV content these users purchase, users’ Samsung or third party
digital calendars and user coupon or gift card number;
· for
devices/appliances that are connected to Samsung SmartThings, device/appliance
information, such as device/appliance model, name, group name and location name
assigned to the device/appliance; settings; sensor and configuration data;
error and malfunction logs; usage information; mobile country code; mobile
network operator; OS version; IP address; IMEI or other device/appliance
identifier; SIM card number (if applicable); Wi-Fi-MAC address; and
device/appliance Automation Name and Configuration information.
We
also may collect other information about you, your devices/appliances and apps,
and your use of Samsung SmartThings in ways that we describe to you at the time
of collection or otherwise with your consent.
How We Use the Information We Obtain
We
may use the information we obtain through Samsung SmartThings:
· to provide
the Samsung SmartThings services;
· to link your
Samsung account to connected third party devices, apps, features, or services;
· for
Samsung Smart TV users, to (i) enable users to purchase Smart TV digital
content, (ii) provide a history of purchased Smart TV digital content, (iii)
enable users to set reminders for Smart TV digital content, and (iv) enable
users to receive calendar notifications on Samsung Smart TV;
· for users
who enable Samsung’s Customization Service, data collected through Samsung
SmartThings will be used for the purposes described in the Samsung
Customization Service Privacy Notice;
· to respond
to your requests and inquiries;
· to
communicate with you about Samsung SmartThings;
· to
provide a remote management service for errors or malfunctions associated with
the Samsung home appliances connected to Samsung SmartThings;
· to
provide you with notifications, content, alerts, offers, promotions, marketing
information, communications, and advertisements in connection with Samsung
products and services;
· to
operate, evaluate, and improve our business (including developing new products
and services; enhancing and improving our products and services, and Samsung
SmartThings; managing our communications; analyzing our products and services,
consumer base, and Samsung SmartThings; aggregating and anonymizing data, and
performing data analytics; and performing accounting, auditing, and other
internal functions);
· to
protect against, identify, and prevent fraud and other criminal activity,
claims, and other liabilities; and
· to
comply with and enforce applicable legal requirements, relevant industry
standards, and our policies, including this Privacy Notice, the Samsung
account Privacy Policy, and the Samsung
SmartThings Terms of Service.
Through
Samsung SmartThings, we may collect personal information about your online
activities on connected devices over time and across third party devices, apps,
and other online features and services.
We
may share your personal information with our subsidiaries and affiliates and
with service providers who perform services for us. We do not authorize our
service providers to use or disclose the information except as necessary to
perform services on our behalf or to comply with legal requirements. In
addition, we may share your personal information with wireless carriers, as
well as third parties that operate apps and services that you connect with
Samsung SmartThings. If you create a Samsung SmartThings Location Group,
certain personal information you share with Samsung SmartThings, including your
geolocation data, may be shared with members of your Location Group.
In
addition, we may share personal information we collect through Samsung
SmartThings at your request. Samsung, our subsidiaries and affiliates, and our
third party service providers also may disclose information about you (1) if we
are required to do so by law or legal process (such as a court order or
subpoena); (2) in response to requests by government agencies, such as law
enforcement authorities; (3) to establish, exercise, or defend our legal
rights; (4) when we believe disclosure is necessary or appropriate to prevent
physical or other harm or financial loss; (5) in connection with an
investigation of suspected or actual illegal activity; (6) in the event of a
potential or actual sale or transfer of all or a portion of our business or assets
(including in the event of a merger, acquisition, joint venture,
reorganization, divestiture, dissolution, or liquidation); or (7) otherwise
with your consent.
Links
to Other Devices, Apps, and Features
Samsung
SmartThings may provide the ability to connect to other devices, apps, and
features. These devices, apps, and features may operate independently from us
and may have their own privacy notices or policies, which we strongly suggest
you review. To the extent any linked device, app, or feature is not owned or
controlled by us, we are not responsible for its content, any use of the
device, app, or feature, or the privacy practices of the operator of the
device, app, or feature.
We
offer you certain choices in connection with the personal information we obtain
about you. To update your preferences, limit the communications you receive
from us, or submit a request, please contact us as specified in the How
to Contact Us section of this Privacy Notice.
Please
visit the settings on your Samsung account for choices that may be available to
you in connection with your use of Samsung SmartThings. Your Samsung account
offers choices related to sharing certain information with Samsung SmartThings
and receiving certain marketing information and communications about products,
services, and promotions from Samsung. You also may update the personal
information you share with Samsung SmartThings through the Samsung SmartThings
settings, including your name, email address, account password or PIN number,
user profile, device/appliance Automation Name and Configuration information,
location, group, and device information.
If
you have enabled the Customization Service on your device, you may at any time
disable the Customization Service through the settings on your Samsung account.
If you do so, the Customization Service will not use your information to send you
customized content and information. In addition, if you disable the “Customized
Advertising and Direct Marketing” feature of the Customization Service,
information collected and analyzed by the Customization Service may no longer
be used to provide you with targeted advertising. Please note that if
you decline to allow Samsung SmartThings to collect or share certain
information, you may not be able to use all of the features available through
Samsung SmartThings.
How We Protect Personal Information
We
maintain administrative, technical, and physical safeguards designed to protect
personal information we obtain through Samsung SmartThings against accidental,
unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or
use.
Samsung
SmartThings is designed for a general audience and is not directed at
individuals who have not reached the age of majority in their province or
territory of residence (“Minors”). Samsung SmartThings does not knowingly
solicit personal information from Minors without receiving the consent of such
Minor’s parent or legal guardian. If you believe that a Minor may have provided
us with personal information, please contact us as specified in the How
to Contact Us section of this Privacy Notice.
Updates to This Privacy Notice
This
Privacy Notice may be updated periodically and without prior notice to you to
reflect changes in our personal information practices with respect to Samsung
SmartThings. We will post a notice on the Samsung SmartThings app to notify you
of significant changes to this Privacy Notice and indicate at the top of this
Notice when it was most recently updated.
How
to Contact Us
To
update your preferences, update or correct your information, submit a request,
or ask us questions about this Privacy Notice, please contact us by one of the following means:
Email: privacy.officer@samsung.com
Or
Visit us at:
Chief Privacy Officer
2050 Derry Road West
Mississauga, Ontario
Canada L5N 0B9