Effective Date: March 17, 2026

At Samsung Electronics Co., Ltd. (“Samsung”), we know how important privacy is to our customers. Under applicable law, Samsung is the data controller for SmartThings (the “Service”). We created this Privacy Notice to make sure you understand how we collect and use your personal data. If you are a minor (under 18 years old), please refer to our SmartThings Privacy Notice for Minors with a parent or guardian, which will help you understand better what information we collect and how we use it.

Our Privacy Policy (available at https://account.samsung.com/membership/terms/privacypolicy) also applies to your use of the Service. Our Privacy Policy contains more information about how we use your data. It also includes information about your rights and how to contact us. Please read our Privacy Policy in addition to this Privacy Notice. However, this Privacy Notice shall always prevail over the Privacy Policy in relation to how we use your information for the Service.

WHAT INFORMATION DO WE COLLECT?

Through SmartThings, Samsung obtains and maintains information about you in various ways.

Information You Provide Directly

• Your Account Information: SmartThings will collect your account information, which is necessary to initiate and provide the SmartThings service to you. This will include information such as your name, Samsung account ID, email address, postal address, phone number and username. Your account information will not only include the information that you enter in the SmartThings app to create a Samsung account, but also the account information in apps from third-party service partners which you allow to access SmartThings, as well as any devices registered or connected to your Samsung account (such as any mobile devices).

Information About Your Use of SmartThings

In addition to the information you provide, we will collect information about you through software on your devices and by other means. We will collect:

• App Usage Information: We will collect your usage information created during your use of the SmartThings app, such as app logs, groups, rules and location names, and your interactions and inputs with SmartThings (such as configurations, the app and web pages you visit and features you use, and responses about your interest and family members if you choose to use personalized services), along with other configuration information.

• Home IoT Device Information: As SmartThings may consist of several sets of home appliances, sensors, SmartThings hubs, smart bulbs, products, home monitoring cameras and other devices connected to SmartThings (“Home IoT Devices”), SmartThings will also collect usage information related to your Home IoT Devices, such as Home IoT Device model, name, group name or nickname, location name, timezone and other settings assigned to the device, event and event settings (for example, if you set up a schedule reminder to display on your Home IoT Device), the network connection information(including SSID and password) and the surrounding network environment information, device country code, device network operator, OS version, IP address and IMEI, sensor and configuration data, error and malfunction logs, device identifier (e.g. ICCID) and the device and automation name. The main purpose for processing such information is to provide the service you have requested (though it may also be used for data analysis and to enable us to provide customized marketing communications, where you have given us your separate consent). Examples relating to the use of your information to provide you with the service are set out below. For example, when you use a motion sensor, SmartThings will collect the information detected by the sensor (such as logs indicating movement in your home, that the lights have been automatically turned on or off, or if there is unexpected movement in your home) to enable an alert to be sent. SmartThings will also collect the usage/settings information of home appliances connected to SmartThings, if you turn on these features. For example, the temperature information inside your refrigerator, the time information showing how long you have used the air conditioner, and other information about the functions you have selected will be collected not only to display the device/appliance status through your app, but also to understand your use of Home IoT Devices and thus continue to improve the our services. In addition to the above mentioned personal data, we will collect your dump logs, which are files listing the technical errors of your devices. These dump logs will only be used to provide you with the technical assistance you need and to improve the SmartThings app and Home IoT Devices.

• Video and Audio Clips Recorded by the Home Monitoring Camera: If you connect video or audio recording devices to SmartThings, SmartThings will collect the video or audio clips recorded by such device, based on your choices, to provide the service you request in the SmartThings app.

• Images, video clips: If you choose to share your images or video clips (not recorded by the Home Monitoring Camera) stored on your device with other SmartThings users or devices, SmartThings will collect the images and video clips.

• Voice Information: If you use voice commands to control SmartThings, information about your conversations, including voice commands, will be relayed through SmartThings servers to process your command.

• Location Information: If you consent to the collection and use of location data, your geolocation data is collected to provide the service or feature that requires location information. If you do not processing your location information to be processed, you can turn it off in the SmartThings settings.

• Smart TV Information: If you connect a Samsung Smart TV to SmartThings, information will be collected about the Smart TV content you purchase, including voucher or gift card numbers and information you provide to set reminders and calendar notifications on your Smart TV.

• SmartThings Cooking Information: If you use SmartThings Cooking, we will collect information about your use of SmartThings Cooking, including your favorite ingredients and cuisines, dietary preferences, and cooking experience, and information you receive from Family Hub such as responses, answers and content. Any information you enter into SmartThings Cooking will override the existing information in your Family Hub. For example, if you input your dietary preferences through SmartThings Cooking, your Family Hub will be updated to include those dietary preferences. You can add, remove, or change your dietary preferences using either SmartThings Cooking or Family Hub.

• SmartThings Pet Information: If you use SmartThings Pet, we will collect information about your use of SmartThings Pet, including your pet’s name, picture, sex, date of birth, breed, weight, activities, walking history and any communication you had about your pet such as behavior, symptoms and medical history.

• SmartThings Map View Information: If you use SmartThings Map View, information related to the maps you create (such as image, address, floor plan, placement of doors, windows and devices, and the layout for rooms)

• Routine Information: If you set up routines using sleep information, we will collect sleep related information such as wake-up time and total sleeping time.

• SmartThings Family Care Information: If you use SmartThings Family Care, we will collect your profile information, including emergency contacts, when the care recipient creates a profile. We will also collect usage information related to your use of SmartThings Family Care, such as medication schedule and reminders, medical visits, step count, and symptoms. With care recipient’s separate consent, device’s geolocation, usage information and activity logs will also be collected and shared with the caregiver when the caregiver uses the place notifications feature. Moreover, if the caregiver turns on the Check for crying feature, we will collect information about how many times and when a baby close to the care recipient’s device has cried. Please note that we do not collect, record, or transfer any voice information to provide you with this feature.

• SmartThings Energy Information: We collect information you input in SmartThings Energy (e.g. utility, tariff, preference for energy savings)

We will also collect information about your Smart TV and other devices you add and connect to with the SmartThings app and the SmartThings Hub, and your use of these devices, in ways that we will describe to you at the time of collection or otherwise with your separate consent.

We also may collect other information about you, your devices and apps, and your use of SmartThings in ways that we describe to you at the time of collection or otherwise with your consent.

HOW DO WE USE YOUR INFORMATION?

We use the information collected for the following purposes:

• to identify and authenticate you;
• to enable you to control your Home IoT Devices in the SmartThings app;
• to provide services the or features you request in the SmartThings app;
• to respond to your requests and questions, and to communicate with you about SmartThings;
• to provide assistance when you request technical support for the SmartThings app or Home IoT Devices and other maintenance services;
• to provide you with remote maintenance service for errors related to Home IoT Devices connected to SmartThings if you contact a customer service center;
• to link your account information or otherwise interact with selected apps, devices, features and services of third-party service partners;
• to operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products, services and SmartThings; analyzing our products and services, aggregating and anonymizing data and data analytics and performing accounting, auditing and other internal functions);
• to provide customized recommendations related to Home IoT Devices and other useful services or features;
• if you turn on Customization Service in your Samsung account, to use data collected through the SmartThings app for the purposes herein. You can learn more about our Customization Service by clicking here;
• if you separately consented to the processing of your health data, to provide you with sleep environment reports you request or the SmartThings Family Care features that entail the processing of such data
• if you have a Samsung Smart TV, to (i) enable you to purchase Smart TV digital content, (ii) provide a history of purchased Smart TV digital content, (iii) let you set reminders for Smart TV digital content, and (iv) enable you to receive calendar notifications on your Samsung Smart TV;
• where you have separately consented to receive marketing communications from us, we may combine information about your device and the Home IOT Devices which you connect to SmartThings, with data which we have collected about you from other sources, in particular your Samsung Account, to provide you with more relevant marketing;
• to comply with laws, regulatory obligations, and legal processes; and
• to protect the rights, property and/or security of Samsung Electronics, or any of our affiliates, business partners and/or customers.

Samsung processes personal information for the purposes described above. Samsung’s legal basis to process personal information is outlined below:

Samsung processes personal information via automated and non-automated means for the purposes described above and in accordance with applicable law. We will process your data in accordance with applicable law pursuant to a proper legal basis such as to comply with the law, regulatory obligations and legal processes, to provide you with the Service, to perform a contract with you, pursuant to a legitimate interest provided, or consent, as applicable. The legal basis may vary from one country to another, but we will rely on the appropriate legal basis provided in data protection and other laws of your country.

WHO DO WE SHARE YOUR INFORMATION WITH?

We will disclose your information internally within our business and to the following entities, but only for the purposes described above.

• Affiliates: other Samsung Electronics Group companies which we control or own;
• Business partners: partners who we work together with to provide you with SmartThings, such as third-party products or services you can connect to SmartThings to control those products or services. These business partners control and manage your personal information;
• Service providers: carefully selected companies that provide services for or on behalf of us, such as cloud platform providers who maintain data on our behalf. These providers are also committed to protecting your information;
• Other parties when required by law or as necessary to protect SmartThings: for example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues related to public security;
• Other parties in connection with corporate transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of bankruptcy; and
• Other parties with your consent or at your direction: In addition to the disclosures described in this Privacy Notice, we may share information about you with third parties when you separately consent to or request such sharing.

INTERNATIONAL TRANSFERS

Your use of the Service will involve the transfer, storage, and processing of your personal data, including, as applicable, any sensitive or special categories of personal data, to other countries. The countries to which we transfer internationally include, without limitation, the Republic of Korea, United States, Canada, India, and the Philippines. In some cases, your personal data may simply be accessed remotely from a country listed above, while in others it may be physically transferred to one of the listed countries for processing. The purpose of these international transfers depends on the relevant business need, but your data will only be used for the purposes described above. Some transfers may be temporary, while others may continue until the applicable processing purpose is fulfilled. All international transfers are subject to legal requirements to ensure that your personal data is processed safely and as you would expect.

HOW LONG DO WE RETAIN YOUR INFORMATION?

How long your data will be retained depends on the legal basis relied upon to process your data and/or the purposes of processing. For example, data we process to perform our contract with you requires us to keep the data throughout the time you use the Service. As long as you are an active user of the Service, we will retain and process this data. Data such as your account information and device information and identifiers fall into this category.

Data we process to promote our business interests, such as your use of the Service, is only kept for as long as needed for the purposes for which it was collected. For example, this data may be collected to perform analytics so we can develop improvements to the Service, or we may process data to keep a record of inquiries you made through or about the Service to improve your customer service experience.

In addition, we may also process your data based on your consent. If you withdraw your consent, we will continue to process data collected prior to your withdrawal until the purposes for which such data was collected have been achieved.

Please note, although we aim to retain your data for the time period described above, your data may be processed longer pursuant to applicable law. For example, if a specific statute mandates that we require a certain piece of data, we comply and retain that data until the required retention period expires.

As long as your data is retained by us, your data will always be subject to appropriate safeguards.

YOUR RIGHTS

We provide you with certain rights and choices in connection with the personal data we obtain about you on or through the Service in compliance with applicable law. To learn more about your rights specific to your country, please refer to our Privacy Policy (available at https://account.samsung.com/membership/terms/privacypolicy). Such rights may include asking us to provide whether or not personal data has been processed and details about what we’ve collected (including with regards to the purpose for processing and sharing), to delete it, to correct it, limit, restrict or object to processing, to withdraw consent, to de-index you, and to claim compensation for damages causes by unlawful processing of your personal data.

If you are a parent or guardian who has a child using the Service, please see the Can my parent or guardian supervise me? section in the minor version of this Privacy Notice below to learn more about parental supervision rights concerning your minor children.

CONTACT US

You can contact us to exercise your rights and choices, submit a request, or ask us questions. The easiest way to contact us is through the Contact Us section of: https://www.samsung.com/.

You can contact us at:

Data Controller

Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu,
Suwon-si, Gyeonggi-do 16677, Republic of Korea

If you reside in Brazil, you may also contact us at:

Samsung Eletrônica da Amazônia Ltda. (Samsung Brazil)
Av. Chucri Zaidan, 1240, Morumbi, São Paulo/SP, CEP 04711-130 – Brazil
Contact Us section at https://www.samsung.com/br/support/contato
Data Protection Officer (DPO): Pamella Carolina Ribeiro Kim Santos – e-mail: protecao.dados@samsung.com

UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice may be updated to let you know about changes in how we collect and process your information in the Service or changes in related laws. The date when the document was last updated is shown at the top of this Privacy Notice. If we update the Privacy Notice, we will let you know in advance about changes we consider to be material by placing a notice on relevant services or by emailing you, where appropriate.

Version: 1.13.0

Effective Date: March 17, 2026

This information is our SmartThings Privacy Notice for minors. A Privacy Notice tells you information including what personal data we collect and how we use it.

There is also more detailed information on our adult version of the SmartThings Privacy Notice which you could look at with your parent/guardian so they can help you understand.

Sometimes we might have to update this Privacy Notice, if there are any changes in how we collect or use your personal data, or if there are any changes in the law. The date at the top of this Privacy Notice is when it was most recently updated.

Who are we?

We are Samsung Electronics, a global technology company. SmartThings is one of the features we provide for you to use on your device. When you use the Service Samsung Electronics Co., Ltd. acts as a data controller – which means we collect your data and decide what to do with it.

What is personal data?

Personal data is any information that can identify you. This could be your name or email address, or it could even be a picture.

For the Service, Samsung collects personal data including:

• Account and contact information: such as your account profile, including phone number, postal address, account IDs, Samsung account ID, email address, and devices registered to your account. If you use Samsung Energy, we also collect your Rewards point history to display to you;

• Information the Service gets from other Samsung or non-Samsung services: such as responses, answers, and content from Family Hub and digital calendars when you use Samsung Smart TV. We also collect images that are recognized as food from when you open and close your refrigerator door and when you put in and take out items;

• Information about what you’re using: information about your device, like what kind of device you are using, what devices or services you connect to the Service, what settings you have turned on or off, and information that lets us know which device is yours (these are called identifiers);

• Information about where you are: we may collect information about your location, including by using Bluetooth and Wi-Fi. If you (or your parent or guardian) allow us, we may collect information about your location to tell us better and more exactly where you are (this is called geolocation). Your device will let you know when we are collecting your geolocation;

• Voice information: If you use Bixby to control SmartThings, we collect your voice commands;

• Videos, Audio, and Images: If you connect devices or services that allow video or audio recordings, or if you share videos and images with other users or devices, we collect these videos, audio, and images; and

• Information about your use of the Service: such as how, when, and for how long you use the Service, your interactions, inputs, and how you set things up. Depending on the specific service you connect or use, this can include things you purchase (for example, when you connect your Samsung TV and make purchases), information about cooking and what kinds of food you like and don’t like, routines you set up, information about your pets, and other information about your use.

• Information about Health information: if you (or your parent or guardian) allow us, when you use a feature that needs this information, such as health information when you use Family Care or sleep information when you create a sleep environment report.

• SmartThings Family Care Information: If you use SmartThings Family Care, we will collect your emergency contacts. We will also collect usage information when you use SmartThings Family Care, such as medication schedule and reminders, medical visits, step count, and symptoms. If you (or your parent or guardian) give us permission, your location, usage information, and how you use this service will also be collected and shared with the caregiver when the caregiver uses the place notifications feature. Also, if the caregiver turns on the Check for crying feature, we will collect information about how many times and when a baby close to the care recipient’s device has cried. Please note that we do not collect, record, or transfer any voice information to provide you with this feature.

Before you connect video or audio recording devices, there may be certain laws you have to follow. Be sure to follow the law whenever you use our products or services. Recording other people without permission may affect their privacy rights. We recommend you ask your parent or guardian before using any video or audio recording device.

If we need to collect this special category data, we will ask you, or your parent/guardian for additional agreement first.

How do you get my personal data?

When creating a Samsung account, you need to provide some personal data– such as your name, email address, and birth date.

When you use the Service, we might ask you to provide some information to us directly, or we might be able to find this information through software on your device.

When we collect personal data, we only collect what we need. Sometimes if we need extra information, we will ask for consent from you, or your parent/guardian first.

The longer list of personal data that we collect for the Service and how we collect it is on our adult version of this Privacy Notice. You could ask your parent/guardian to show this to you.

Why do you need my personal data?

Personal data might be used to check who you are or to provide a product or service, including the Service.

For the Service, we use your personal data for the purposes below:

• make sure it is you that is using the Service;
• let you use the Service;
• make the service better;
• show and provide you with features you might like;
• let you use your Samsung account with other apps, features or services that aren’t from Samsung;
• let you ask questions and give instructions through or about the Service and respond to them;
• help you fix errors and problems (providing technical support), including remote technical support. If you agree to Smart Service, we will contact you via email, phone, or text message when there is an error on your mobile device or home appliances connected to the Service and provide technical support;
• to provide you with notifications, alerts, recommendations, and marketing and advertising about the Service and other Samsung products and services; and
• let you use apps and services that aren’t from Samsung if they’re available.

Depending on where you live, we need and are allowed to use your personal data because of something called a legal basis. This means we can use your personal data because:

1. We have to use your personal data for the Service to work properly;
2. We have considered and determined that using your personal data to improve our business or service is fair to both you and us;
3. We need it to make sure we follow the law and run our business properly; and/or
4. You, or your parent/guardian, have given us permission to use your personal data. You can always tell us if you change your mind about the collection of this personal data, and we will stop using it.

The full list of reasons why we need your personal data for the Service, and why we are allowed to use it is included in the adult version of this Privacy Notice. You could ask your parent or guardian to show this to you.

Who else might see my personal data?

Sometimes, we might have to share your personal data within our business or with other companies. These might be other Samsung companies, or separate companies that help us provide our services to you. If your personal data is sent to other countries, we will make sure your data is still safe and protected.

The adult copy of this Privacy Notice has a longer list of who we might share your personal data with, where it might be sent, and how we keep it safe.

How long do you keep my personal data?

We only keep your data for as long as we need it, and this depends on what data it is and why we are using it. When we don’t need it anymore, we delete it. Whilst we do have your data, we make sure that it is safely and securely looked after.

Can I make decisions about my personal data?

You still have rights over the personal data we have collected about you. This means you and/or your parent or guardian can request that we tell you about what personal data we have about you, change it if it is wrong, or delete it.

The rights you have depend on what we use your data for, and you can see this list in our adult version of this Privacy Notice.

Can my parent or guardian supervise me?

In order to help your parent or guardian supervise you, if you are in the same family group as them (children are automatically in the same family group), they can use Samsung Parental Controls to allow or block the use of certain Samsung apps and services, control your purchasing of apps and app content, and control your access to certain websites on the Samsung Internet app.

In addition, the Samsung Parental Controls and/or the Service also provides features or tools for your parent or guardian, such as to limit your use of the Service, including time spent on the Service, downloads, and/or manage account and privacy options.

These features or tools are especially important to help keep you safe from certain risks. In some cases, for example, these risks may include the use of more sensitive data, spending too much time on the Service, or having contact with strangers. To protect your rights and your privacy, it is very important that you respect the choices made by your parents or guardian and do not try to get around the protections set up in the Service.

How can I contact you to make decisions about my data?

If you want to speak with us about your personal data, you can contact us through the Contact Us section of: https://www.samsung.com/.

If you reside in Brazil, you may also contact us at:

Samsung Eletrônica da Amazônia Ltda. (Samsung Brazil)
Av. Chucri Zaidan, 1240, Morumbi, São Paulo/SP, CEP 04711-130 – Brazil
Contact Us section at https://www.samsung.com/br/support/contato
Data Protection Officer (DPO): Pamella Carolina Ribeiro Kim Santos – e-mail: protecao.dados@samsung.com

You can also contract us through our Privacy Portal at https://www.samsung.com/br/privacy/.

If you are outside of Brazil, you can write to us here, instead:

Data Controller
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu,
Suwon-si, Gyeonggi-do 16677, Republic of Korea

Version: 1.1.0