Samsung SmartThings First-hand Experience Web Service Cookie Policy
Updated on 1 June 2025
This Cookie Policy describes the different types of cookies that may be used in connection with the SmartThings First-hand Experience Web Service, which is owned and controlled by Samsung Electronics Co., Ltd ("Samsung Electronics"). This Cookie Policy also describes how you can manage cookies.
It is important that you check Back often for updates to the Policy since we may change it from time to time to reflect changes to our cookies use. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.
Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region. If you have any questions, the easiest way to contact us is through our Privacy Support Page at https://www.samsung.com/request-desk.
You can also contact us at:
- European Data Protection Officer
- Samsung Electronics (UK) Limited
- Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS
Cookies
Cookies are small files that store information on your computer, TV, mobile phone or other devices. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions.
We use the following types of cookies on this website:
Essential Cookies: These enable you to receive the services that you request via our website. Without these cookies, services that you have asked for cannot be provided. For example, such cookies enable you to view the website based on your location or preferred language and other accessibility Settings that you may have selected. These cookies are automatically enabled and cannot be turned off because they are essential to enable you to browse our website. Without these cookies, this SmartThings First-hand Experience Web service website could not be provided.
Cookie: ADMIN_SESSION
Domain: loungex.smartthings.com
Purpose: To keep admin user's login session
Cookie: GUEST_SESSION
Domain: loungex.smartthings.com
Purpose: To keep guest user's experience session
Managing cookies and other technologies
You can also update your browser settings at any time if you want to remove or block cookies from your device (consult your browser's ‘help’ menu to learn how to remove or block cookies). Samsung Electronics is not responsible for your browser settings. You can find clear, simple instructions on how to manage cookies on different types of web browsers at http://www.allaboutcookies.org.
Please be aware that rejecting cookies may affect your ability to perform certain transactions on the website and our ability to recognise your browser from one visit to the next.